Office/Administrative Management Skills

This course is aimed at individuals who want to develop their abilities within an office environment. Whether you already work in an office and want to further your career, or you want to secure your first office-based job, this course can help you reach your goals.

Who Will Benefit From This Course

  • Administrative Managers/Officers
  • Administrative Assistants
  • Secretaries
  • Personal Assistants

Duration of  Course

16 hours

Course Outline

  • Understand the practices of conflict resolution and conflict management in the workplace
  • Understand how to create a fair, supportive and rewarding working environment
  • Understand how to implement and monito a personal professional development planUnderstand the development of managerial effectiveness in organisations
  • Understand the principles and practices of managing the performance of individuals in organizations
  • Understand the principles and practices of physical resource management and workforce planning

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