Develop, Grow and Succeed with Practical HR Course

Managing Employee Relations

This Course is designed for Managers (Operations/Human Resources/Administration who deal with employee relations and discipline

Duration of Course

16 hours

Course Benefits

By the end of the program, participants will be able to:- Understand Employee Relations Function, Benefits, Process, System- Apply the Employment Relations Act- Identify ways to enhance employee engagement through participation and involvement.- Make difference between Complaints and Grievances- Understand Grievance, Causes, Types, Gravity , KPI. Manage Discipline . Apply Progressive Disciplinary

What makes this course different

Who Will Benefit From This Course

  • Newly appointed Human Resource Managers
  • Assistant HR Managers
  • HR Officers
  • HR Assistants
  • HR Executives
  • Anyone aspiring HR Managerial position and interested in developing HR skills to achieve  career success.

What makes this course different

  • Certificate of Completion Accredited by Mauritius Qualifications Authority (MQA)_
  • Highly Practical Approach
  • Up-to-date HR trends, practice
  • Sharing of work experience
  • Resolve HR related issues
  • Tests
  • Interaction via zoom or any preferred platform

Course Outline

  • Understand HRM – What is it about?, Functions, Objectives, Process, Practices, Employment Laws and Regulations
  • HR Administration: Contract of Employment / Employee Record / Policies and Procedures / Employee Handbooks Employee Integration Programs / Exit Interviews / HRMIS / Payroll / Leave Administration / Employee Benefits
  • HR Planning
  • Recruitment and Selection
  • Performance Management
  • Motivation and Reward Management
  • Training and Development
  • Managing Employee Relations
  • Building a winning and performing team
  • Managing Discipline

About the Trainer

Nina Demkah-Bagha
Director – Human Resources & Training

Mrs Demkah-Bagha has more than 25 years hands-on experience managing Human Resources at strategic and operational levels in various organisations. She has worked for various local and international organisations in a variety of sectors such as ICT, Education, Construction, Manufacturing, BPO and Services.

She has been the Chairperson Staff Committee of the University of Mauritius for more than 3 years. She gives training in Human Resource Management, Leadership, Management and Employment Law.

Mrs Demkah-Bagha has a Masters in Strategic Human Resource Management from Anglia Ruskin University and a Master in Business Administration with Merit from University of Leicester.


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